General Issues

Q. What is the system requirement?
A. You will need a Pentium 100 PC or higher, 16MB RAM, 10M disk space. The operating system should be Windows 98, Windows Me, Windows 2000, Windows NT 4.0(sp6) or Windows XP. Of course, you must have a activex compatible develop environment such as VB, VC++, Delphi, Visual Studio .net and so on.

Q. Is your online order form secure?
A. Yes, it is 100% secure.

Q. How much is it?
A. Get more detail info here.

Q. How many code types are supports in linear bar code control?
A. Jetosoft Linear Barcode Control supports:
EAN 8, EAN 13 with/without 2 or 5 addon
UPC A, UPC E with/without 2 or 5 addon
Code 128(A, B, C)
Code 39(standard or extended code 39)
Code 93

Q. Do you sell barcode scanners? Can you recommend one?
A. No and: For most purposes a good CCD scanner in the USD 150-200 range will scan standard linear barcodes.

Installation

Q. How do I install the test / full version?
A. The file you downloaded is a installatino program. Double click to execute it and follow the instructions on your screen.

Barcode Issues

Q. What kind of printer do I need to print a readable barcode?
A. Any modern printer with 300 dpi resolution or higher should do.

Q. How do I generate an Extended Code 39?
A. Lowercase and control characters are encoded with character combinations. The control will automatically create Extended Code 39 if necessary.

Q. I'm required to create a UPC / EAN code for our products. How do I proceed?
A. Apply for a UPC / EAN codes at your country's UPC / EAN branch. In the US see http://www.uc-council.org.In Europe see your national EAN branch, e.g. for France http://www.ean.fr or for Germany http://www.ean.de.

Q. How do I generate an ISBN / ISSN / Bookland code?
A. Follow these steps:
1 Obtain an ISBN / Bookland number from www.isbn.org, let's assume you received "0-672-32230-7".
2 Select Code EAN 13 in the codetype and enter "978" (that's the standard ISBN prefix used to distinguish book from grocery products etc.) into the data field for your code and append your number. Leave out the last digit and the hyphens. The text should then read: "978067232230".
3 The price is encoded in the 5 digit Add On and usually left padded with "0". So if your book costs USD 79.00 enter "07900" in the addon field for the Add On.
4 The ISBN barcode will be displayed.

Q. I don't know anything about bar codes. Where can I get some background info?
A. Visit the know-how section for a comparison of all major barcode types: http://www.Jetosoft Barcode ActiveX.com/knowhow.php